dgc33 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between the dgc33 platform ("Platform", "dgc33", "we") and its users ("you", "member"). These Terms apply to the dgc33.cam website and all related services.

dgc33 is an online entertainment platform where you can enjoy cricket betting, live casino, slot games, live games, and other gaming activities. The platform operates with SSL encryption and modern security technology.

1.1 Scope of Services

dgc33 provides the following services:

• Live and pre-match betting on various sports including cricket, football, and kabaddi
• Live casino games from Evolution Gaming, Ezugi, and other providers
• Slot and arcade games from PG Soft, JILI, Pragmatic Play, Spribe, and other providers
• Secure financial transactions via bKash, Nagad, Rocket, and Upay
• 24/7 customer support in Bengali

1.2 Acceptance of Terms

By accessing, registering on, or using any service of the platform, you acknowledge that you have read and agreed to these Terms, our Privacy Policy, and our Responsible Gaming Policy.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on dgc33, you must be at least 21 (twenty-one) years of age. Registration by anyone under the age of 21 is strictly prohibited. We may request necessary identification documents at any time to verify age.

2.2 One Person, One Account

Each person may open only one account. Opening multiple accounts under the same person's name, from the same device, or from the same IP address is strictly prohibited. If multiple accounts are found, all accounts will be immediately closed and the associated balances will be forfeited.

2.3 Obligation to Provide Accurate Information

At the time of registration and in subsequent account management, you must provide accurate, complete, and up-to-date information. Providing false information is a violation of the Terms and may result in account closure.

2.4 Identity Verification (KYC)

For security and fraud prevention, dgc33 may request the following documents at any time:

• Photo of National ID (NID) or passport
• Proof of mobile banking account ownership
• Recent bank statement (where applicable)
• Proof of address document

We reserve the right to suspend the withdrawal process until KYC verification is completed.

3 Account Security and Responsibility

The security of your account is entirely your responsibility. You must keep your password and login information confidential.

• Do not share your account password with anyone
• Do not allow others to use your account
• Do not leave a session open without logging out on a public or shared device
• If you notice any unusual activity on your account, notify our support team immediately
• Change your password regularly and use a strong password

4 Deposit and Withdrawal Policy

4.1 Deposit Terms

The minimum deposit amount on dgc33 is ৳100 (one hundred taka). The following methods are accepted for deposits:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Digital financial service of the postal department
• Rocket — Mobile banking service of Dutch-Bangla Bank
• Upay — Mobile banking service of UCB Bank

Deposit transactions are generally processed instantly. If there is a delay due to a technical issue, please let us know via live chat.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals generally take between 15 minutes and 2 hours to complete. The following conditions apply to withdrawals:

• Withdrawals can only be made using the same method used for the deposit
• KYC verification must be completed
• Wagering on bonus balance must be completed
• We reserve the right to review withdrawals in cases of suspicious activity

4.3 Transaction Responsibility

dgc33 is not responsible for losses resulting from deposits or withdrawals made to incorrect account numbers. Verify all information before making a transaction.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:

• Minimum deposit of ৳100
• The bonus must be claimed within 24 hours of making the deposit
• A 25x (twenty-five times) wagering requirement must be completed before the bonus can be withdrawn
• A maximum of 10% of the total balance can be wagered on each bet

5.2 VIP Cashback Program

dgc33 has three VIP tiers. Members can advance to higher tiers based on active play:

• Bronze: Up to 0.5% weekly cashback
• Silver: Up to 1.0% weekly cashback
• Gold: Up to 1.5% weekly cashback

5.3 Bonus Misuse

If an attempt is made to misuse bonus benefits (for example, claiming bonuses using multiple accounts or placing opposing bets to avoid wagering), all bonuses and associated winnings will be cancelled.

5.4 Promotional Offers

Various promotional offers are provided from time to time. Each offer has its own applicable terms, which will be clearly communicated at the time the offer is announced. In case of any ambiguity, dgc33's decision will be final.

6 Fair Play Policy

dgc33 is committed to ensuring a fair and transparent gaming environment for all members.

6.1 Random Number Generator (RNG)

All slot and table games use certified random number generator technology. Game outcomes are completely random and not predetermined.

6.2 Betting Integrity

Betting through match fixing, use of insider information, or any other dishonest means is strictly prohibited. If such activity is detected, the relevant account will be closed.

6.3 Software Integrity

The use of any bot, automation software, hacking tool, or any other technology intended to interfere with the operations of the dgc33 platform is prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on the dgc33 platform and will result in account cancellation:

• Using the platform for money laundering or legitimising illegal income
• Registering using a false identity or another person's identity
• Misusing bonus benefits by creating multiple accounts
• Attempting to interfere with the platform's security systems
• Harassing or behaving discourteously toward other members
• Using bots or automated software
• Chargeback fraud (claiming a refund after making a deposit)
• Deliberately exploiting system errors for personal gain

8 Limitation of Liability

dgc33 will bear no liability in the following circumstances:

• If a game or betting is disrupted due to a technical error, server outage, or internet connection problem
• If unauthorized access to the account occurs due to the user's own actions
• If a transaction is delayed or fails due to a third-party payment provider
• If the service is temporarily unavailable due to circumstances beyond our control
• Losses arising from incorrect information provided by the user

dgc33 always strives to provide improved service and to resolve any issues quickly. In case of a problem, please contact our 24/7 support team.

9 Privacy and Data Protection

dgc33 places the highest importance on the privacy of your personal information. Our detailed policy on data collection and use can be found on our Privacy Policy page.

9.1 Data Protection

All your personal and financial information is kept secure through SSL encryption technology. We do not sell your personal information to any third party or share it without your permission.

9.2 Use of Information

Your information is used only for the following purposes:

• Account verification and management
• Transaction processing and fraud prevention
• Providing customer support
• Meeting legal obligations
• Improving service quality

10 Account Closure & Suspension

10.1 Closure at Member's Request

You may request to close your account at any time via live chat or email. Any available balance must be withdrawn before the account is closed.

10.2 Closure or Suspension at Our Initiative

dgc33 may suspend or close an account in the following cases:

• Violation of these terms and conditions
• Suspicious or fraudulent activity
• Failure to complete KYC verification
• Extended inactivity (generally more than 12 months)
• Legal or regulatory directives

11 Responsible Gaming

dgc33 places the highest priority on responsible gaming. We want all our members to enjoy gaming as a form of entertainment, not as a source of financial stress.

• Set daily, weekly, or monthly limits for gaming
• Do not chase losses — play for entertainment
• Use the self-exclusion feature if needed
• Seek professional help if you experience problematic gaming

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Changes to Terms

dgc33 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. We will always publish the latest version of the terms and conditions on this page.

12.1 Dispute Resolution

In the event of any dispute or complaint, please contact our customer support team first. We always strive to resolve member issues quickly and fairly.

12.2 Contact

For any questions or comments regarding these terms and conditions, please contact us:

• 24/7 Live Chat — Support in Bengali
• Email: [email protected]